Using Data To Drive Change

At Health IT Outcomes, we’ve made it our mission to provide the healthcare industry with expert guidance on technology system selection, integration, project management, and change management. To help achieve this goal, we speak with industry leaders on everything from EHRs to HIEs to HIM, and then share these conversations with you. We recently traveled to Chicago to attend HIMSS15 where we had the privilege to speak with Jonathan Nasser, Chief Clinical Transformation Officer and Scott Hines, Chief Quality Officer, both at Crystal Run Healthcare. They spoke with us about EHR adoption, data transparency, and population health management — and how they’re using these tools to make the shift to value-based care.

Health IT Voices: How does Crystal Run Healthcare do serve the market?

Nasser: We’re an independent physician, multispecialty practice in New York State, specifically in the lower Hudson Valley. We’re a full service practice offering over 50 specialties and have almost 30 locations in four counties. We pride on ourselves is being able to provide the full spectrum of care for our patients to meet their needs, whatever those may be.

As an organization, we began our transformation to value-based model about five years ago. In doing so, we’re now one of seven accountable care organizations accredited by the NCUA in the country. We were also one of the first participants in the Medicare Shared Savings program, a direct result of the work we put in adapting and learning a new model of delivering care for our patients.

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