Improving Price Transparency With IT

Compiled by Scott Westcott, Contributing Writer

Providers are leveraging technology and enhancing education efforts earlier in the treatment process to better inform patients of their financial responsibility while gaining a competitive business edge.

Up until recently, many consumers never thought of conducting comparison shopping for healthcare services. That’s no longer the case. A fast-changing healthcare environment with higher deductibles and increased out-of-pocket expenses is causing consumers to comparison shop and providers to rethink how — and when — they communicate with patients about their financial responsibilities.