Cullman Regional Medical Center Reduces Readmissions And Improves Patient Satisfaction With Vocera

Cullman Regional Medical Center (CRMC) in Cullman, AL, reengineered its hospital discharge process with the Vocera Good to Go ® solution, which resulted in better patient engagement, understanding and compliance of care directives, ultimately increasing HCAHPS scores and reducing readmissions.

• 15% reduction in readmission rates
• 62% HCAHPS increase in staff discussing help needed after discharge
• 63% HCAHPS increase in communication about symptoms to look for after discharge

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